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These terms and conditions govern your use of the Al Borj Machinery LLC. By placing an order through the Al Borj Online Store, you express your understanding and agreement that you are bound by these Terms, in addition to the Site Terms. If you are unwilling to be bound by these Terms and the Site Terms, you may not use the Al Borj Store.


If you elect to purchase from other online retailers, using links provided on product pages, orders placed with those vendors may be subject to different terms.


Order Validation and Acceptance


When you place an order through the AL BORJ Store, we may verify your method of payment, shipping address and/or tax exempt identification number, if any, before processing your order. Your placement of an order via the AL BORJ Store is an offer to purchase our products or services. Al Borj may accept your order by processing your payment and shipping the product or documentation of service, or may, for any reason, decline to accept your order or any part of your order. No order shall be considered to be accepted by Al Borj until the product has been shipped. If we decline to accept your order, we will attempt to notify you using the e-mail address you have provided with your order.


Quantity Limitations


Al Borj may limit or cancel quantities available for purchase on any order on any basis, and to alter the availability or duration of any special offers at any time. Al Borj may reject any order, or any part of an order. Al Borj may limit or prohibit sales to resellers or dealers via the AL BORJ Store.


Electronic Communication


When you place an order through the AL BORJ Store, you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that Al Borj will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.


Product Display/Pictures


Al Borj attempts to display picture of particular product as accurately as possible on the Site. However because the there are series of machines, parts, accessories so some products may vary from the actual picture shown.


Pricing and Product Information


Al Borj makes every effort to provide current and accurate information relating to Al Borj supplier’s products, services, and prices, but does not guarantee the currency or accuracy of any such information. Information relating to products and services is subject to change without notice. Prices are subject to change at any time prior to Al Borj acceptance of your order. In the event we discover a material error in the description or availability of a product or service that affects your outstanding order with Al Borj, or an error in pricing, we will notify you of the corrected version, and you may choose to accept the corrected version, or cancel the order. If you choose to cancel the order, and your credit card has already been charged for a purchase, Al Borj will issue a credit to your credit card in the amount of the charge.


Payment and Shipment


Orders placed before 3 p.m. GMT+4, Saturday through Thursday, will generally be processed, billed, and shipped that day. Orders placed after 3 p.m. GMT+4, Saturday through Thursday, or on weekends, will generally be processed and billed that day, and will generally be shipped the following business day.

In most cases, your credit card will not be charged if Al Borj declines to accept your order. If your card has been charged, Al Borj will process a refund.


In the event your shipment will be delayed more than thirty (30) days after the date of your order, Al Borj will attempt to notify you by e-mail, using the e-mail address you provided, and you may elect to cancel the order. If you elect to cancel the order, Al Borj will issue a refund., Inc. is the exclusive authorized retailer of goods and services provided by Al Borj Machinery LLC


Shipping and Handling


Shipping and handling charges will be added to the cost of your order. Generally, all orders are shipped within 24 hours of receipt, Saturday through Thursday.


Orders received by 3:00 p.m. GMT+4 will generally be shipped/processed the same day. Orders are not shipped or delivered on Friday or UAE national holidays.


Note: "Business day" means Saturday through Thursday except for national holidays




The only warranties Al Borj provides with respect to any product or service purchased through the AL BORJ Store are those warranties, if any, set forth in the written Al Borj documentation accompanying such product or service.


Return Policy


If you received the wrong product, or a product that is damaged or defective or contains a damaged or defective part, you may contact us to obtain return instructions, or to obtain a replacement part. Refund after 15 days of receipt of product will not be accepted.


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